Feb.02.2012

Aspect Ratings Tops All Vendors in DMG Consulting's Contact Center Report

Aspect, a provider of customer contact and Microsoft platform solutions, today announced that the company received the highest marks of any vendor in DMG Consulting's 2011 - 2012 Contact Center Workforce Management Market Report. DMG Consulting surveyed customers to create an independent customer satisfaction survey measuring end-user satisfaction with vendors and their products as well as their service, support, professional services, training and innovation and pricing.